Hypothesis-stage pitch · built by Echo

Capture this year's tourists. Bring back next year's.

Echo is building two products for a destination. Feather reaches the tourist while they're in the city. Gulli keeps reaching them — and their family — after they leave.

See how it works →
The problem

A city captures a visitor once — then loses them.

Two things hurt a tourism board the most. We built each product to fix one.

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The money leaks out

Tourists book activities through foreign platforms that take 20–30% — money that leaves the local economy.

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The city flies half-blind

It sees only lagged, aggregate survey numbers — no first-party, visitor-level data it owns, and no channel to bring anyone back.

Two products

One while they're here. One after they leave.

Feather works during the trip. Gulli works once they're home. That's the whole idea.

🍽️
While they're in the city

Feather — the free QR menu

The best menu on the market — an app with no download. Its real power: it keeps talking to the guest after the scan.

  1. 1Scan → a free menu in their language.
  2. 2Order, then book attractions & events right there — no foreign platform.
  3. 3It keeps sending relevant offers after the scan — a real marketing channel, not just a menu.
THESSALONIKI
After they leave the city

Gulli — the souvenir magnet

An innovative smart magnet — already chosen by hundreds of hotels, attractions and destinations worldwide.

  1. 1Upload the trip photos → a living memory.
  2. 2Share it with family & close friends back home.
  3. 3They get a welcome voucher → next year's visitor.
One real example

Ana's trip becomes Mila's.

Ana, 34, is on a city break. Follow one cycle — tap the steps or use Next.

What this means for Thessaloniki

The verified facts first. Then the prize.

We don't need the whole city — just a sliver of its transactions. Here's what the research actually supports.

2.5M
int'l air arrivals / year ✅

How many people fly into Thessaloniki from abroad each year — the size of the pool we could reach. We're not claiming all of them; it's the starting number.

~€87
spent in-destination / day ✅

The average visitor spends about €87 a day in the city — food, tours, shopping — not counting the hotel. The real money is in what they do each day, and that's what Feather sits next to.

33%
of experiences booked online — vs 64% for travel overall ✅

Only about a third of tours & activities are booked online; for travel overall it's two-thirds. So experiences are still mostly booked offline and last-minute — a wide-open gap that booking at the dinner table fills.

20–30%
commission foreign platforms take ✅

When a tour is booked online, platforms like Viator and GetYourGuide take 20–30% — money that leaves Greece. Feather takes far less, so much more stays with the local operator.

Feather's reach 🟡 modeled
~5,900 food venues in the region. A ~1,000-venue rollout at a 10–30% scan rate.
1.8–5.5M
menu scans a year — the engagement base Feather can market to.

No Thessaloniki QR-menu adoption figure exists, so this is modeled from benchmarks: full-service table scan rates run 8–15% (higher for tourist/multilingual menus). ~1,000 central restaurants × 50 covers/day → ~1.8M scans at 10%, up to ~5.5M at 30%. The pilot measures the real rate.

The money leaving the city 🟡 modeled
Thessaloniki's tours & activities ≈ €20–45M booked a year. Only ~33% goes online — and foreign platforms take 20–30% of that.
≈ €1–2.25M
estimated commission leaving the city each year. Every booking on Feather keeps that local.

No public source sizes the local activities market in euros, so we model it: ~0.5–1.0M activity bookings a year at a ~€35 blend = €20–45M. About a third books online; foreign platforms take 20–30% of that → roughly €1–2.25M of commission leaving the country annually.

If 1% stay one extra day 🟡 modeled
1% of 2.5M visitors = 25,000 extra nights × ~€87 spent in-destination.
≈ €2.2M
extra local spend — before accommodation, plus filled beds & tourist tax.

If in-trip pushes convince just 1% of 2.5M visitors to stay one more day, that's 25,000 extra nights. At the verified ~€87/day in-destination spend, that alone is ~€2.2M — before the extra hotel night and tourist tax on top.

The bigger prize
First-party data
Today the city can't see who visits, where they go, what they spend, or what drove a booking — that sits with the OTAs, Google & the airlines. Feather and Gulli make every transaction the city's own.

The city has aggregate, lagged survey numbers — but no visitor-level data it owns: real origin, in-city movement, category spend, which attractions fill, what a campaign actually produced, and who returns. That's the asset money can't buy elsewhere — and the strongest reason for a tourism board to back the pilot.

✅ verified from official sources (INSETE, Fraport Greece, Arival–Phocuswright, GBR Consulting). 🟡 modeled estimates — no public source sizes the local activities market in euros, so these are order-of-magnitude, not measured. That gap is the pitch: the pilot is the instrument that replaces the model with real data.

In detail

What everyone gets — and how.

The full breakdown, party by party. Tap any to see how that benefit actually works.

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Tourist / diner

the spark
Order easily — menu in their own language

The QR opens a menu auto-translated into the visitor's language — no app, no download.

Book attractions & events at the table

Bookable listings sit inside the menu; they reserve and pay without leaving for a foreign site.

Relevant in-trip offers

Time-based pushes (e.g. an 8-hour window) surface tonight's concert or a nearby tour.

Discovers more of the region

An Explore section and pushes promote spots beyond the centre — lake, monasteries, villages.

A living-memory souvenir

They scan or tap the Gulli magnet and their uploaded trip photos play back as a living memory.

An easy, meaningful gift to share

One digital share sends the memory to family or close friends back home.

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Restaurant

earns 4 ways + insight
Free smart QR menu + admin panel

Echo sets up the digital menu and a dashboard at no cost; staff edit items and prices anytime.

Booking commission on what's booked

When a diner books an attraction or event in the menu, the venue takes a share of the commission.

Magnet income — €4 per unit

Each €12 magnet sold at the table returns €4 to the restaurant (the €12 splits €4 / €4 / €4).

Sells supplier marketing space (100% Y1)

The venue sells placement slots inside its own menu to its suppliers (drinks, brands) and keeps all of it in Year 1.

Deep venue insights / analytics

The dashboard shows what diners view, order and book — first-party analytics the venue never had.

The meal — with more reasons to return

Its normal revenue, now paired with magnets and bookings that bring guests back.

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Waiter

activation engine
€4 per magnet sold

The waiter is paid €4 for every magnet they help sell — the incentive that drives activation.

A cut of bookings made on his shift

When a guest at the waiter's table books an attraction during the shift, the waiter earns a share too.

🏷️

Supplier / brand

point of decision
Point-of-decision marketing to diners

Brands place offers inside the live menu, reaching diners at the exact moment they choose what to order.

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Memory-recipient

the next visitor
A heartfelt gift from someone close

They receive a personal trip memory from someone they love — not an ad.

Discovers the city

Opening the memory lands them on the city's experience and content.

A welcome voucher → comes to visit

A first-time, never-visited recipient is offered a welcome voucher to come.

Echo

the builder
Magnet margin (~€2.78 / unit)

Produced for ~€1.22; Echo's €4 share of the €12 leaves ~€2.78 margin per magnet.

Recurring memory-hosting

Hosting living memories over time is a recurring revenue line.

Supplier-marketing share (Y2, 30%)

From Year 2, Echo takes 30% of the venue's supplier-marketing sales.

Attraction-booking splits

Echo keeps a share of each attraction or event booked through the menu or app.

App booking margin

Bookings made in the app carry a margin for Echo.

The city data relationship

The long-term first-party-data partnership with the city is the strategic upside.

🏛️

City / DMO

the payoff
Tourism money kept local — off the 20–30% cut

Bookings made directly through Feather avoid the 20–30% a foreign OTA would take out of the local economy.

Longer stays, higher spend per tourist

In-trip pushes prompt extra nights and activities — lifting the two metrics every board tracks.

Filled events / off-season demand

Targeted pushes fill specific events and stimulate shoulder-season demand.

First-party visitor data it lacks today

Every scan, booking and share is the city's own data — origin, behaviour, spend — instead of sitting with the OTAs.

An owned, year-round channel

Subscribers from shares and diners form a push channel the city owns, not rents from Booking or Instagram.

Closed-loop attribution

Vouchers and bookings tie a campaign to a real arrival and real in-city spend.

A diaspora referral engine

Shares to friends and family abroad bring warm, pre-sold prospects at near-zero cost.

Free professional upgrade for its restaurants

Venues get a digital menu plus analytics at no public cost.

New revenue for local restaurants

Restaurants earn per voucher redeemed — hands-off.

Tourists spread beyond the centre

Explore plus pushes distribute visitors and spend across the wider region.

Local operators on equal footing

Local tours get distribution without paying foreign-platform commissions.

Local attractions less dependent on the monopolies

Gives operators a direct, city-owned channel — so they're not locked into Tripadvisor, Booking & Viator, the platforms that own the customer and set the terms.

Backed by a regional tech company

A local company builds and runs it — a regional success story, not imported tech.

Zero cost, zero risk

No public software budget — the authority just convenes venues and endorses.

Scalable — a template for the country

A proven pilot becomes the blueprint for other Greek cities.

i Tap an info button on any benefit to see exactly how it works.

The ask

We're not asking the city to buy a product.

Just two simple things to start this year.

01

Introduce us to the restaurants

Use the city's credibility to bring restaurant owners and managers together — so we can start in real venues this year.

02

Help cover the hardware — at cost

Contribute only to producing the physical menus and the magnets. The hardware, at cost — not the software, not the whole product.

In return: money kept local, an owned channel, real data, and the referral loop. Start a conversation →